Return & Refund Policy

At PharmaRxStore.com, we value your satisfaction and strive to ensure every order arrives on time and in perfect condition. Our Return & Refund Policy outlines the conditions under which refunds or replacements may be issued. Please review the following terms carefully.

1. Late or Missing Shipments

• If your shipment does not arrive within 30 days from the date of dispatch, you are eligible for a 100% refund of the total purchase amount.

• We actively track all orders to ensure prompt delivery and will work with you to resolve any issues caused by delivery delays.

2. Damaged Items

• If your order arrives damaged, we will issue a 100% refund for the affected item(s).

• To qualify for a refund:

  • Take a clear photo of the damaged item.

  • Include a piece of paper with the date written on it next to the item in the photo.

  • Email the photo to us within 5 days of receiving the shipment.

3. Refund Restrictions

• Change of Mind: We do not offer refunds if you change your mind after placing the order.

• Used or Tampered Products: Refunds will not be granted if the product appears to have been used or tampered with before you report the damage.

• Unreported Damages: If no damage is reported within 5 days of receiving your shipment, the order becomes non-refundable.

4. Partial Shipments or Multiple Items

• If only part of your order is damaged, we will issue a refund only for the damaged item(s). Shipping fees are non-refundable in this case.

• If some items are missing from a multi-item order, we will refund the cost of the undelivered item(s). Shipping charges will not be reimbursed.

• If the entire order is lost or damaged, you will receive a full refund including shipping fees.

5. Replacements Instead of Refunds

• If you prefer a replacement rather than a refund, we are happy to resend the shipment at no additional cost, including shipping.

6. Refund Methods

• Mobile Transfer:
  Email us your full name and location. Once the refund is processed, we will email you a confirmation along with the MCTN number. We cover all transfer and shipping fees.

• Bitcoin Refunds:
  The refund amount in USD will be converted and returned in Bitcoin to your wallet. Please provide your wallet address when submitting your request.

7. How to Request a Refund or Replacement

To request a refund or replacement:

• Email us at 📧 sales@pharmarxstore.com

• Use the subject line: “Refund”

• Include your Order Number and a detailed explanation or photo if applicable

Thank you for choosing PharmaRxStore.com.
We’re committed to delivering quality service and making sure your experience is both safe and satisfactory.